Your orders are assembled and packed properly to keep them intact and then dispatched for delivery. We use best practices to pack the products so that each of our customers gets what they ordered. All the orders are generally shipped on the same day or the next day excluding the holidays.
We try to take the best effort to save the product from melting. During summer months, all our orders are wrapped in ice gels and further packed in insulated containers, so as to maintain the temperature during transit. Further, we ensure that the products are picked up and delivered within 24-36 hours. During winter months, we take a decision on the packing based on the temperatures conditions.
However despite this we cannot guarantee that the chocolate and other temperature sensitive product would not melt during transit, specially during the hot summer days.
We deliver you the packages with the help of best courier services available. A normal shipping fee will be charged for the purchase orders under a certain amount depending upon the distance, area, city, order volume, order value etc. The prices available at the checkout phase are final and there are no extra hidden costs that you have to bear.
Will You Be Notified When the Order Is Shipped?
Once the order is shipped an email/SMS with a tracking confirmation will be sent to you.
Can I Track The Order?
Yes, you can track the order by the order tracking number sent to you over email/SMS. Also, we will keep notifying you about the status of your order.
How Can I Track The Order?
Order can be tracked with the help of Order tracking details shred over the email/SMS.
My Order Has Shipped but I can’t Track It.
The tracking information might not be available for the first couple of hours after you receive the email.
Our shipping days are Monday to Saturday. Please note that local and national holidays may affect the delivery date / timeline of your order delivery.